Career Opportunities with Medication Management Partners

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Business Intelligence and IT Manager

Department: Administration
Location: Crestwood, IL

Role description:

The Business Intelligence and Information Technology (IT) Manager is accountable for developing and implementing business intelligence tools and strategies, and managing all aspects of MMPs IT infrastructure, including but not limited to vendor management, application programming, security and privacy policy and procedure implementation, and hardware and software troubleshooting, maintenance and tracking. 


  • Advise MMP Leadership on establishing a reliable and nimble IT infrastructure and strategy, to support company’s goals and growth.  
  • Analyze business processes and requirements, in collaboration with business users, to develop, implement and manage all Business Intelligence solutions 
  • Responsible for managing, troubleshooting, updating and tracking all IT infrastructure, assets, hardware, software, automation, and applications, including internet, network, phone system, security cameras and badge system, printers, servers (for systems and automation), hardware, and apps/software (on-premises and cloud based). 
  • Manage all IT vendors, coordinate any necessary vendor/infrastructure transition, ensure services and invoices are accurate and timely based on service contracts, and reduce use of vendors where reasonable. 
  • Assess IT security requirements related to servers, HIPAA, and similar, implement policies and procedures to support compliance, identify any gaps, and propose cost-effective solutions. 
  • Identify opportunities to improve processes and strategies with technology solutions in order to simplify and streamline operations 
  • FrameworkLTC and SQL programming and report creation
  • Creation of department specific dashboards using Microsoft Visual Studio and/or PowerBI
  • Stay abreast of industry trends and disruption
  • Prioritize and operate within budget constraints.
  • Other duties and tasks as assigned 


  • Bachelor's degree in computer science, information science, or a related field
  • 3 – 5 years of relevant work experience
  • Proficient in SQL programming and report creation
  • Proficient in Microsoft Visual Studio and/or PowerBI data visualization
  • FrameworkLTC experience preferred
  • Advanced proficiency in Microsoft Excel, Word, PowerPoint, Project, Outlook, Dynamics, and Adobe.
  • Experience troubleshooting hardware and software issues
  • Knowledge of IT security best practices and regulations, ability to research and stay up to date on applicable topics
  • Excellent verbal, written, presentation and negotiation skills with the ability to effectively communicate and influence others
  • Outstanding analytical skills
  • Highly organized and attentive to detail
  • Able to multi-task and work under deadlines
  • Motivated team member with the ability to self-direct
  • Professional demeanor and appearance

About us:

Founded as a beyond pharmacy solution to exclusively service assisted living, memory care, and behavioral health communities. Medication Management Partners uses innovative technology and a rigorous screening process to simplify the medication management process for our partners. Thanks to our Partner Success Team and our efficient, scalable and interoperable processes, MMP is perfectly scripted to make our partners and their team better.

We are an independently owned Long Term Care Pharmacy, located in the southwest suburb of Crestwood, IL, about 20 miles from downtown Chicago. Inc. Magazine recognized MMP in Inc.5000 as one the 5,000 fastest growing privately held companies in the U.S. Our team is dedicated to excellence, and our goal is to be recognized as the best in class pharmacy provider for residential care communities.

Our Core Values - this is who we are, and who we are looking for to add to our team!

  •  Seek first to understand – must be intellectually curious, an active learner and listener, an innovative and resourceful problem solver.
  •  Always do the right thing - Customer centric, mature, caring and professional adult, who will always do right and make it right.
  •  Every detail matters- Meticulous attention to detail is a non-negotiable!
  •  If it were easy, everyone would do it - We are looking for an organized, resilient, determined, and reliable “doer” that follows through with deliverables, seeks to exceed expectations, and always completes assigned tasks – always.
  •  Live, Learn, Laugh, Love – We are seeking authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body and mind with what makes them happy, healthy and content.

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